Responsibilities:
- Checking guests in and out of the hotel.
- Responding to guests' needs, requests, and complaints.
- Answering the phone and making reservations.
- Summarizing each night's operations and listing any follow-up tasks for management.
- Following End of Day procedures.
- Posts room charges and taxes to guest accounts.
- Posts room charges and taxes to guest accounts.
- Must have complete knowledge of emergency procedures.
- Balance the day’s charges, making corrections as necessary.
Requirements:
- Previous hotel-related experience desired.
- Available to work a flexible schedule including nights, evenings, weekends, and holidays.
- Prolonged periods sitting, standing and walking and frequently pulling, pushing, and bending.
- Must be able to lift up to 15 pounds at times.
Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.
The job description will also include any other tasks as directed by the Company.
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