Host

Hotel Willa

Responsibilities:

 

●     Greet guests warmly as they enter the restaurant.

●     Manage reservations and waitlists efficiently.

●     Escort guests to their tables and provide menus.

●     Communicate with servers and kitchen staff about seating arrangements.

●     Maintain cleanliness and organization at the host stand and entrance area.

●     Answer phone calls and provide information about the restaurant, menu, and wait times.

●     Assist with light duties such as refilling menus or organizing dining areas. 

 

Requirements:

 

●     Excellent communication and customer service skills.

●     Ability to stay organized and multitask in a fast-paced environment.

●     Professional and friendly demeanor.

●     Basic knowledge of reservation and POS systems (preferred but not required).

●     Ability to stand for long periodsand work flexible shifts.

 

 

Physical Requirements:

●     Prolonged periods standing or walking.

●     Must be able to lift, bend, stoop, climb, reach, and lift up to 50 pounds at a time.

 

 

Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.

 

The job description will alsoinclude any other tasks as directed by the Company.  

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